FAQ

Check here to get answers quickly. If you still can't find what you're looking for then please email us at customerservice@law17.com.

Shipping

The customer is responsible for paying shipping costs. Once an order is placed, a confirmation email will be sent to the customer.

Average shipping takes 4-7 business days. We do not ship on weekends or holidays. Law 17 is not responsible for items lost or stolen in transit. All risks associated are assumed by the shipping courier. All orders are shipped from Los Angeles, California, United States.

The average U.S. shipping time from the date of purchase is 4-7 business days via UPS ground shipping.

It usually takes 1-2 days to process and pack orders. Then once orders have been sent out, it takes about 2-5 days to get to you.

For international orders, shipping takes about 5-8 days from the date of purchase.

For all domestic (U.S.) orders, we use UPS ground shipping.

For all international orders, we use DHL worldwide shipping.

Once your order has been dispatched, a tracking order number will be created and sent to the email or phone number you provided at checkout. You can also click here 

Please note: Your tracking number only becomes available once the order is dispatched.

We offer international shipping via DHL.

International shipping takes about 5-8 days.

The customer is responsible for all customs, duties, taxes, and fees upon delivery.

It usually takes 1-3 days to process, pack, and dispatch orders.

To check if your order has been dispatched, click here

Yes. All international orders are shipped delivery duties unpaid (DDU).

Customs, duties, and taxes are not included in the item price or shipping cost at checkout. The customer is responsible for all customs, duties, taxes, and fees upon delivery.

Unfortunately, we aren’t unable to calculate these charges before your order is placed.

Please contact your local customs office for assistance with estimating additional costs.

Unfortunately, we do not deliver to P.O. boxes or BFPO addresses.

All orders with a p.o. box, apo, or fbo address will be canceled.

We do not combine different orders in the same package.

If you place multiple orders, your order will be shipped and delivered in different packages.

We offer free U.S. shipping on orders $200 and over.

Please note this only applies to domestic orders being shipped within the U.S.

All preorder items vary in shipping time. Check the product page for specific timelines and details.

Returns

We have a 10-day return/exchange policy. After 10 days have gone by since the delivery date, unfortunately, we can’t offer you a refund or exchange. For more details, click here.

You can click here or visit https://law17.com/a/return to begin your return/exchange process. 

If for some reason, your order isn’t showing up, please email customerservice@law17.com

Yes, we accept exchanges.

Once we’ve processed your refund, your money will take 4-7 business days to reflect on your bank statement.

Unfortunately, we do not accept international returns.

Order Processing

Once your order is placed, an order number will be sent to the email or phone number you provided.

If you don’t see it in your inbox, please check spam. If you still don’t see it, please email customerservice@law17.com.

Once your order has been dispatched, a tracking order number will be created and sent to the email or phone number you provided at checkout. You can also click here 

Please note: Your tracking number only becomes available once the order is dispatched.

Unfortunately, once an order has been placed, it can’t be modified or canceled.

Please confirm that all order details are correct before completing the checkout process.

We are not able to ship orders across multiple delivery addresses. If you would like your items to go to different addresses, you’ll need to place separate orders.

All preorder items vary in shipping time. Check the product page for specific timelines and details.

Payment

We accept Visa, Mastercard, American Express, Discover, Diners Club, Afterpay, Paypal, Shoppay, Google Pay, Apple Pay, and MetaPay.

Yes we charge tax on all items sold.

 

General Info

Sizing varies by product. Please check the product page of the item you’re interested in to get an accurate idea of sizing and fit.

 

All of our clothes are made to be dry-cleaned, or cold-washed and hang-dried.

For hats, we recommend they be hand-washed and air-dried.

 

Yes. we offer exchanges.

Law 17 will only replace items that are defective, damaged, or don’t fit.